Privacy Policy

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by FBA Mates. Please note that all data thus captured will be used and held in accordance with the requirements of the GDPR, updated in June, 2018.

Information collected
We collect information from visitors to this website through the use of online forms and when you may email us with an enquiry. In addition to the above, we collect information automatically about your visit to our website. Please see our Cookies Section for more details.

Use of personal information
We process personal information collected via this website for the purposes of:
• Providing information about products and services
• Dealing with your enquiries and requests
• Administering orders and accounts relating to our suppliers or customers

What personal data we use?
The information you receive during your use of our website is used for statistical purposes, for protection against unauthorized access to our web site, and for optimization and customization of ads (other sites are not available) that we show you. This helps us adapt and optimize our website according to your needs. We do not create individual profiles for individual users on the page. In this regard, we use the following data obtained during use:
• webpage, which has sent you to us
• date and duration of access
• user request
• the amount of data transferred
• information about the browser and operating system you are using

Data capture information
We may send you information according to the preferences you submitted via our online enquiry form. If you would like to change these preferences at any point, please email us at

Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you. This will be in accordance with the preferences that you may have indicated when you completed our online enquiry form.

We will only disclose data when obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent, and to the following:
• Suppliers we engage to process data on our behalf
• Postal services used for onward shipment of your products

Other websites
Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

Internet-based transfers
Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means, for instance, that the data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
Some of our partners may transfer data outside the EEA when there is a solution to an adequate level of protection, for example in the case of the EU-US Privacy Shield.

Use of cookies
A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser.
We use cookies to identify you when you visit this website and to keep track of your browsing patterns and build up a demographic profile. Our use of cookies also allows registered users to be presented with a personalized version of the site, carry out transactions and have access to information about their account. Most browsers will allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser, or look at the instruction at Please note however that turning off cookies will restrict your use of our website.
By continuing to use this site, you are agreeing to the use of cookies as detailed above.

What cookies do we use:

А.According to the necessity of the service :

NecessaryThese are necessary for the proper functioning of the site or for a certain functionality the user wishes to use.
FunctionalThey are important to the service, because:

·         Serve to improve the functionality of the service and are designed to provide a high level of service functionality.

·         They are very important for service features. Their locking will result in the malfunction of some processes.

BusinessThey help implement business processes on the site. Blocking them will not hinder the full functionality of the site. Blocking them can result in a reduced level of service or maintenance. This category includes, for example, “cookies” in conducting various marketing campaigns.

B.According to your device’s downtime, we use two types of cookies – session and persistent:

Тhese are temporary and are erased when you close your browser at the end of your surfing session. The next time you visit that particular site it will not recognise you and will treat you as a completely new visitor as there is nothing in your browser to let the site know that you have visited before.


Тhese remain on your hard drive until you erase them or they expire. How long a cookie remains on your browser depends on how long the visited website has programmed the cookie to last.

C.Types of cookies by origin – the administrator who manages the cookies:

Cookies from the siteThese are “cookies” placed in your browser and / or hard drive from the actual web site you are visiting. This includes assigning your unique identity to track your web site traffic. Web site operators often use first-party session cookies for recognizable purposes.


Third party cookies“Cookies” used by third party, such as social networks, to track your visits to different sites where they advertise. The web site operator has no control over third-party cookies.

D.According to the objective:

Site productivity cookiesUse settings, features, and other services on the site. They provide authentication capabilities and optimize the site’s performance. Allow smooth operation of the site and its functions.
Essential cookiesThey record information about how the user uses the site. These may include the most visited pages or error messages that appear on some pages. Cookies are used to store the so-called “session state” to help improve services and increase surfing comfort.
Analytics cookiesAllows the site owner to better understand their users’ preferences and through the analysis to improve and develop the product and services. Typically, the site owner or company collects anonymous information and process trends without identifying individual users or personal data.
Advertising cookies;They allow ads and off-site messages to be displayed on other sites that are more interesting to users in order to make the content of the platform as useful as possible.
Location cookiesAllows customization of the information displayed for the user’s location.

How to control cookies

All recent versions of popular browsers give users a level of control over cookies. Typically, you can find these settings in the options or preferences menu of your browser. To be aware of these settings, you can follow these steps:

Microsoft Internet Explorer:
• Tools > Internet Options > Privacy Tab
• Use the slider to set the options, or use the extra options (Advanced…)

• Tools > Cookie Manager OR
• Edit > Preferences > Privacy & Security
• Set options in point Cookies
• Cookie Sites allows domain settings: Block/Session/Allow
• Stored Cookies opens a cookie window that displays details of cookies stored, and can be deleted or blocked

• Opera > Settings > Preferences… OR
• Ctrl+F12
• Advanced > Cookies
• Accept cookies – the use of cookies is allowed. Value is set by default.
• Accept only cookies from the site I visit – allows using cookies only from the site than you visit.
• Never accept cookies – forbidden use of cookies.
• Delete new cookies when exiting Opera – delete new cookies after closing the browser. If you’ve visited a new site that stores cookie information after closing the browser, newly created cookies are automatically deleted.
• Ask me before accepting cookies – the browser asks the user if they want to / do not use cookies when needed.
• Manage Cookies – organizing cookies.

Google Chrome:
• Settings > Show advanced settings
• Privacy > Content settings > “Cookies”
• Allow local data setting (recommended) – the default value is set.
• Allow the local data to be set only for the current session.
• Set data from sites completely blocked.
• Block cookies from third-party – yes / no
• „Cookies“ and other site and plug-in data to clear when I close my browser – yes / no

If you’re most concerned about third-party ad cookies generated by advertisers, you can exclude them from here: Your Online Choices site.

Please note that this privacy policy is subject to change from time to time. It was last updated in June, 2018.